About Us
TeleManager Technologies Inc. was founded in 1997. The Headquarter resides in Newark, NJ and is located on the campus of the New Jersey Institute of Technology. At TeleManager, our vision is to offer pharmacies with IVR and telecommunication solutions that leverage existing and future technologies. Our goal is to provide patients, prescribers, and staff with a simple and effective way of satisfying their respective needs.
And we are good at it – today, thousands of pharmacies including independent community pharmacies, small and large chains, hospitals, clinics and institutional facilities as well as central fulfillment pharmacies utilize TeleManager IVR solutions.
Superior Technological Design and our patented IVR solutions that include the only pharmacy ASP IVR available today have resulted in the vast majority of pharmacy management, workflow and automation system suppliers interfacing with TeleManager's IVR technology.
World Class Customer Support is most likely our most significant competitive advantage. Because we know that pharmacy services are critical to patient health and well-being, we have designed our products and services to be as robust and resilient as possible - problems are rare. Still, during the installation process, maintenance or upgrades, it is possible that issues may arise - and when they do is when our clients gain an even deeper level of satisfaction as they work with the TeleManager customer support staff that truly understands your technical concerns and make it every effort to resolve them in a timely manner. We do not outsource our customer support function as we consider this to be too vital to leave to others. TeleManager personnel understand that a pharmacy is a lifesaving profession. All of our IVR products, services and support functions are designed to ensure that your pharmacy is operating efficiently and that you are able to provide exceptional customer service to the patients and prescribers that depend on you.
The Mission of TeleManager Technologies, Inc. is to provide IVR and telecommunication technologies for pharmacy that improve operational efficiency while increasing the level of service to patients and prescribers.
Our solutions range from the most basic non-integrated fax service IVR to our patented ASP (SaaS) IVR to solutions that integrate with multiple technologies within the pharmacy workflow environment, to our VoIP IVR and telecommunication services designed to expand your ability and scope of patient communications.
Call 973.679.7500 to learn more.
