At TeleManager, we pride ourselves on our ability to offer the best products and services available at the best overall value to our pharmacy customers. Accordingly, we have developed unique productivity solutions to meet the varying needs of pharmacies - from small independent stores to large chains to mail order pharmacies to multi-site pharmacies.  We also have advanced technical and support capabilities to customize our solutions to meet your more specific requirements.  Just contact us and we'll help you explore all of the options and find the approach that works best for your needs and budget.

Click on one of our solutions to see which is right for your needs...

Refill TeleManager^TM:  Our in-store Interactive Voice Response (IVR) System. Refill TeleManager^TM is most suitable for large independent stores, chain stores, mail order pharmacies and large multi-site hospitals and clinics.  Designed to balance performance with ease-of-use, the system can handle the most complex operating requirements while still being intuitive for the pharmacist.

Refill TeleManager Service^TM:  Our unique and patented IVR service.  The Service is ideal for independent pharmacies that want all or only some of the benefits of an in-store IVR system but do not want to make the investment in hardware, software, maintenance costs, space and upkeep.  We offer the Service on a pay-per-use basis and can get your store up and running in a few days, so you and your customers can start to enjoy the benefits of an IVR system without the fixed costs.

Electronic Signature Capture:  Our Electronic Signature Capture System can be used with our in-store IVR solution for meeting the requirements of the HIPAA Privacy Regulations.  Beyond the HIPAA requirements, the Electronic Signature Capture System has the additional time-savings benefit of providing historical pick up information.

Refill NetManager^TM:  An extension of either our in-store IVR or IVR Service, Refill NetManager^TM enables customers to place prescription refill orders over the Internet.  With the simple addition of Refill NetManager^TM, your pharmacy will better serve customers regardless of their communication preferences and further free up valuable pharmacist time.

OverflowManager^TM Service:  Our new, patented Service that provides overcapacity relief for all pharmacies with an existing IVR system.  OverflowManager^TM kicks-in when all of a pharmacy's phone lines are in use, providing extra capacity on an as-needed basis for customer and doctor prescription calls.  The service requires no additional hardware and no up-front charges.  Pharmacies only pay for what they use.  The Service works with all brands of in-store IVR systems.