Products & Services

TeleManagerCentral™ IVR System

TeleManagerCentral™ IVR System provides multi-location solutions with full IVR features and functionality. Our TeleManager Voice XML (VXML) pharmacy IVR solutions allow Multi-platform capability and are speech recognition ready. TeleManagerCentral provides efficient solutions in either traditional (TDM) or Voice-over IP (VOIP) phone system environments.

Our chain solutions minimize or eliminate hardware requirements at store level. Combined with our patented ASP (SaaS) IVR capabilities, the total solution can provide easy and affordable IVR redundancy and failover.

With TeleManagerCentral, each pharmacy can monitor the status of its orders and listen to messages using TeleManager's distinctive visual management workflow screen. Settings for each individual pharmacy are customizable and easy-to-update. These customizable features include inbound greetings, outbound calling, scheduled Rx pick-up times and other advanced IVR features.

By combining TeleManager's IVR software with our patented SaaS capabilities, the most effective IVR functionality is gained system-wide with cost, control and scalability in mind.