Products & Services

Providing you with cost-effective ways to increase productivity and improve customer service

Most pharmacy IVR companies have one product with a number of different options. TeleManager has a number of completely different IVR products giving you the ability to pick and choose, or even combine various systems so you get an IVR that is just right for you - no matter how many prescriptions you fill, how many pharmacies you operate, what your current or planned technologies are, or the size of your IVR budget .

Each of the products listed below is just that - an IVR product - not merely optional features to a one size-fits-all IVR appliance. Once you have selected the IVR product that best meets your needs our client services team can help you determine if additional features and options - such as automated fax to prescriber (authorization request), foreign language options, out-bound refill reminder calls or other options will provide you with the functionality most appropriate for your pharmacy and the patients and prescribers you serve.

TeleManager™ Hosted IVR Service

The most affordable IVR solution available today. TeleManager's hosted IVR is a patented outsourced (ASP model) IVR service...more »

TeleManager On Demand IVR System

TeleManager's integrated On-Demand IVR System is a patented full-featured outsourced (ASP model) IVR service. It enables your pharmacy to ...more »

Refill TeleManager

Refill TeleManager is the most versatile, affordable and easy-to-use in-store IVR system in the industry. This full featured...more »

Refill NetManager

Our integrated on-line prescription refill service. NetManager is an on-line prescription refill service that enables your patients to quickly and conveniently request refills over the internet ...more »

OverflowManager

Providing unlimited phone line capacity and assuring your patient or prescribers never hear a busy signal. OverflowManager is a patented, outsourced pharmacy IVR service that provides overcapacity relief when ...more »

TeleManagerCentral IVR System

The key to managing multiple pharmacies. TeleManagerCentral is an advanced, Voice over IP (VOIP) or legacy phone system capable IVR solution developed specifically for chain or multiple-location ...more »

TeleManager iRefill™ App

The iRefill™ App is a fully-functional interactive mobile refill application that enhances your patients’ experience by providing instant access to your pharmacy services, making it easy to refill prescriptions and access pharmacy information on the go…more »

      Call 973.679.7500 to learn more.

DownloadTeleManager™ Product Brochure

"Our TeleManager system revolutionized our practice the the first afternoon we had it. Our staff really appreciates not having the phone ring all day long. It's amazing how much that reduces stress in the pharmacy. "

Scott Wepfer, RPh, FIACP
The Compounding Shoppe
Homewood, AL



"Our centralized IVR system from TeleManager has proven to be a great asset to our small chain. The system is easy to learn and allows each pharmacy to customize it with the features that best meet their practice needs - and still allows the home office to monitor activity at all 10 of our locations."

Greg Puszkiewicz
Carle Rx Express
Urbana, IL