Refill TeleManager^TM In-Store System

Refill TeleManager^TM is one of the most versatile yet easy-to-use and affordable IVR systems available.  This in-store system can interface with leading pharmacy management systems to provide a completely automated "order to pick-up" prescription refill process.  The system's versatility is evident from the large percentage of customers and doctors who use it regularly for their prescription refill orders.  Because of this acceptance by customers and doctors, Refill TeleManager^TM has increased pharmacy prescription refill capacity by 50% in many of our clients' stores.  That means pharmacies don't have to add scarce pharmacists to increase revenue and profit behind the counter.

Our system is designed to deliver the most personalized service to pharmacy customers while providing the pharmacy staff with the simplest and most intuitive administrative tools possible.  That means better customer service with less time spent managing or troubleshooting the system.

Refill TeleManager^TM can be configured to meet the most complex pharmacy requirements including the support of:

•  Multi-site pharmacy locations from a single server
•  Different businesses within the pharmacy
•  Central Fill applications
•  Mail Order Operations

Refill TeleManager^TM can be easily expanded to the changing requirements of your pharmacy.  With the addition of Refill NetManager^TM, the pharmacy can begin to take Internet orders from customers who prefer that refill method.  Or, by adding OverflowManager^TM, pharmacies can virtually expand the number of phone lines so that callers NEVER hear busy signals due to a lack of available phone lines.